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Dialectical Strategic Communication by Steve Godfrey

2011-09-09 13:27:19 (читать в оригинале)

  Most English teachers will tell you: 1. silence should be avoided 2. you should answer questions as quickly as possible 3. you should use fillers such as umm, aah, well now let me see, etc. This advice is wrong. Silence is necessary for effective communication. Sometimes you need time to think about how to [...]